Terms & Conditions
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Copyright & Trademarks, Conditions of Website Use

All website design, text, movies, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Miniciggy . and its affiliates or their content and technology providers.


All Rights Reserved

Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Miniciggy is strictly prohibited.


Conditions of Website Use

Copyright All Web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Miniciggy. and its affiliates or their content and technology providers. ALL RIGHTS RESERVED. Any use of materials on this Web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication without the prior written permission of Miniciggy is strictly prohibited.


Governing Law and Contract Formation

The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on the website by pressing the"submit" button at the end of the check-out process. You will be guided through the process of placing an order by a series of simple instructions on the website.
  • We will send to you an Order Confirmation email detailing the products you have ordered. This is not an acceptance from Miniciggy
  • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it.
  • Non-acceptance of an order may be a result of one of the following reasons:
  • The product(s) you ordered being unavailable from stock
  • Our inability to obtain authorisation for your payment
  • The identification of a pricing, product or offer description error
  • You not meeting the eligibility to order criteria as set out below


Refusal of Transaction

We reserve the right to withdraw any products from this website at anytime and/or remove or edit any materials or content on this website. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from this website whether or not that product has been sold; removing or editing any materials or content on the website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.


Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, Miniciggy IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Miniciggy DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.


Price and Availability Information is Subject to Change Without Notice

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Miniciggy nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Miniciggy does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Miniciggy its affiliates, directors, employees or other representatives.


Returns/Guarantees Policy

No Quibbles Guarantee
Our returns policy is simple! Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, i.e. the item you have ordered is faulty, defective or you've had a change of heart (which is fair enough) you must return it to us unused and in its original condition within 14 days for a prompt replacement, exchange or refund.

Lifetime Guarantee for Batteries and Chargers
This Lifetime Guarantee if offered on condition that you use your Miniciggy products in accordance with their intended use and follow our guidelines and instructions. Do not refill your Miniciggy Cartomisers, Do not use any other charger to charge your Miniciggy Battery. Not following our guidelines will invalidate your warranty and could cause harm to the user.


Returns

How do I return an item? Simply email This email address is being protected from spambots. You need JavaScript enabled to view it., and one of our customer support team will advise you. Please do not return items without contacting us by email first.

Goods returned to us because of a change of heart must be unused and in perfect, re-saleable condition (including product packaging, instructions, etc), otherwise we will not be able to refund you. You are responsible for any other service provided to you in connection with your purchase, e.g. gift wrapping and delivery charge. Please note that the costs of returning item(s) to us as a result of a change of heart must be borne by you. In any event, the item(s) must be returned within 30 days of purchase. Goods that include software: Any item which includes software must be returned with the software unopened.

Under the European Distance Selling Regulations (DSRs), customers in the European Union that cancel a contract for purchase of an item(s) within 7 days of receipt of their order will receive a refund for the cost of the item(s) and the cost of sending the item to you, provided that the entire order is being returned. If the item(s) returned is part of a larger order, then no delivery charge is refunded. Where we collect an item from you, we reserve the right to recover the costs of collection from you. Please note, the cost of giftwrapping will not be refunded.


Perishable Goods

We are unable to accept returns of perishable goods.


Returning a Gift

We are happy to exchange faulty or defective products that have been sent as a gift. If you are returning an item but would like to exchange it for something else and you're not sure what, we are happy to issue a gift voucher for the value of the item you are returning. If a refund is required however, please note that refunds of the purchase price for items bought as gifts can only be given to the original purchaser.

Refunds, Replacement and Exchanges:
Refunds, replacements or exchanges are usually processed within 7 working days of receipt of the returned item(s) by Miniciggy . Any refund will be made in the same form of payment that was used to make the initial purchase.

Please note, in all instances Miniciggy shall not be liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses. This warranty does not affect your statutory rights.


Complaints Procedure

Miniciggy takes its relationships with customers very seriously, and we expend a great deal of effort ensuring that we keep you happy. We aim to reply to emails within 1 day of receipt, in reality emails are answered usually within minutes, whether they're enquiries or, heaven forbid, complaints. All your feedback is appreciated.


Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties


Miniciggy.com/Miniciggy is a trading name for Miniciggy who are responsible for the website.